Privacy Policy

Advertising (Google AdSense)

way2pdf displays advertisements via Google AdSense. Google may use cookies or web beacons to serve ads based on your prior visits to this or other websites. You may opt out of personalised advertising at https://www.google.com/settings/ads or visit www.aboutads.info. For more on how Google uses data, see https://policies.google.com/technologies/partner-sites.

Who we are and what this Policy covers

way2pdf provides browser-based tools to convert, merge, split, compress, OCR, protect, sign, redact, compare, and otherwise process documents, along with related utilities such as voice-to-PDF and code formatters. Most tools do not require an account. We are designed around limited retention: your uploaded files are not kept as a permanent cloud library. This Policy explains both document handling and the smaller amount of technical or contact information we may process to run, secure, and improve the Site.

This Policy does not cover third-party websites linked from way2pdf (including advertisers’ sites). Their practices are governed by their own policies. Our Terms of Service describe the rules for using the tools themselves.

Information we collect

Files you upload. When you use a processing tool, you may submit documents or other files. To complete your request, we temporarily receive the file (including its name, type, size, and content), assign it to a unique random session identifier, and process it on our servers. Only your browser session should be able to access files tied to that session identifier; other users cannot browse your uploads. Our operational policy is that staff do not read the contents of your files for curiosity or marketing. Files are used only to perform the operation you selected and to deliver the result for download.

Anonymous usage statistics. We collect aggregated, operational statistics to understand how the Service is used and to keep it reliable—for example, which pages are visited, which tools are used, general request metadata, and coarse geographic information derived from IP addresses. This first-party analytics is stored on systems we control. We do not currently embed Google Analytics on way2pdf.com; usage measurement described here refers to our own logging and analytics database, not Google’s analytics products.

Technical and security data. Like most websites, we process technical data necessary to deliver pages and prevent abuse, such as IP address, browser type, operating system, referring URL, timestamps, and error logs. We may use this information to enforce our Terms of Service, block malicious traffic, and diagnose outages.

Information you choose to provide. We do not require your name, email address, or postal address to use the tools. If you contact us through our contact form or by email at contact@way2pdf.com, we receive whatever you choose to send (typically your email address, name if provided, and message content) so we can respond.

How we use information

We use the information described above to operate and improve way2pdf; to process your files and return results; to maintain security and prevent fraud or abuse; to understand traffic patterns and tool popularity; to respond to support or legal requests; and to comply with applicable law. We do not sell your personal information. We do not use the contents of your uploaded documents to train machine-learning models for unrelated purposes.

Certain optional features (such as AI-assisted summarisation or translation) may send extracted text from your document to a third-party API provider solely to perform that feature. Those flows are limited to the text needed for the request; they are described on the relevant tool pages. Document files themselves are not provided to advertising partners.

File uploads, sessions, and your responsibilities

Each upload is associated with a unique random session ID generated for your visit. That ID helps isolate your files from other users’ sessions. You are responsible for ensuring you have the legal right to upload and process each file, and for downloading any output you need before your session ends. We apply a per-file upload limit of 50 MB for most operations (individual tools may state a different limit where stricter processing applies).

way2pdf is not a backup or archival service. Do not upload documents you cannot afford to lose if processing fails, and keep copies of important originals on your own devices.

Data retention

Uploaded and generated files. Files you upload and files we generate for you are automatically deleted from our servers within one hour of the end of your session (or sooner when cleanup jobs run). We do not maintain a user-accessible cloud drive of your documents after that period. Once deleted, files cannot be recovered from our systems.

Anonymous usage statistics. Aggregated usage and page-view statistics collected through our first-party analytics may be retained for up to twelve (12) months to analyse trends, plan capacity, and improve the Service. These records are intended for operational insight rather than profiling individual users for unrelated marketing.

Security logs and contact messages. Server and security logs may be kept for a limited period (typically up to 90 days unless a longer period is required to investigate an incident or satisfy legal obligations). Messages you send to support are retained only as long as needed to handle your inquiry and maintain a reasonable record of correspondence.

Cookies and tracking technologies

We use cookies and similar technologies where necessary to operate the Service—for example, to maintain your session, remember preferences, or protect against abuse. These operational cookies are distinct from advertising cookies.

way2pdf displays advertisements through Google AdSense. Google and its partners may use cookies (including the DoubleClick cookie) and similar technologies to serve ads, measure ad performance, and, where permitted by law and your settings, show ads that reflect your prior visits to this Site or other sites on the Internet.

Google AdSense disclosure: Google may use cookies to serve ads based on your prior visits to this or other websites. You may opt out via Google’s Ads Settings at https://www.google.com/settings/ads. You can also learn about third-party vendor cookies for personalised advertising at www.aboutads.info.

You can control many cookies through your browser settings. Blocking all cookies may affect how some tools function. Advertising cookies are set by Google and its partners under their policies; they are not used to access the content of files you upload for processing.

Third-party services

The following categories of third parties may receive limited information in connection with the Service:

Google AdSense (advertising). Google may collect or receive information from your browser or device when ads are shown or clicked, as described in Google’s Privacy Policy and How Google uses information from sites or apps that use our services.

Google Analytics. way2pdf does not currently use Google Analytics on the public Site. If we introduce Google Analytics in the future, we will update this Policy and describe the data collected and your choices. Today, traffic and tool-usage statistics are collected through our own first-party systems as described above.

Other processors. Hosting, content delivery, email delivery (for contact messages), and optional AI API providers may process limited data on our behalf under contractual or technical safeguards. We do not authorise them to use your document contents for their own advertising.

Security

We use reasonable technical and organisational measures appropriate to a free online utility, including encrypted connections (HTTPS), session isolation, filename validation, upload size limits, and automated deletion workflows. No method of transmission or storage is completely secure; you use the Service at your own risk for highly sensitive material and should review outputs before relying on them.

Rights for users in the European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you may have rights under the General Data Protection Regulation (GDPR) and comparable laws, including the right to access personal data we hold about you, to rectify inaccurate data, to erase data (“right to be forgotten”), to restrict processing, to data portability where applicable, and to object to processing based on legitimate interests (including objection to direct marketing where relevant).

Because uploaded files are deleted within one hour, we may be unable to retrieve specific documents after deletion. You may still request information about other personal data we hold (such as contact correspondence or logs that identify you). You also have the right to lodge a complaint with your local supervisory authority.

To exercise GDPR-related rights, email contact@way2pdf.com with the subject line “GDPR Request,” describe your request, and provide enough information for us to verify your identity. We will respond within the timeframes required by law (typically one month, extendable where permitted).

Rights for California residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may provide you with the right to know what personal information we collect, use, and disclose; the right to delete personal information we hold about you (subject to exceptions); the right to correct inaccurate personal information; and the right to opt out of the sale or sharing of personal information for cross-context behavioural advertising.

We do not sell your personal information and we do not share uploaded document contents with data brokers. Advertising through Google AdSense may involve cookies or online identifiers that Google processes under its own policies; you may use Google’s opt-out tools linked above. To submit a California privacy request, email contact@way2pdf.com with the subject line “California Privacy Request.” We will not discriminate against you for exercising your rights.

Children’s privacy

way2pdf is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 in violation of the U.S. Children’s Online Privacy Protection Act (COPPA). If you believe a child under 13 has provided us personal information, please contact contact@way2pdf.com and we will take steps to delete such information where required.

International users and governing law

way2pdf is operated from the United States. If you access the Service from outside the U.S., your information may be processed in the U.S. or other locations where our service providers operate. For users not subject to mandatory GDPR protections, this Policy and related disputes are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules, except where your local law requires otherwise. Nothing in this section limits rights you have under GDPR or other mandatory laws in your country of residence.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” and “Effective Date” at the top of this page. If changes are material, we may also post a notice on the Site. Your continued use of way2pdf after the effective date of an updated Policy constitutes acceptance of the changes. If you do not agree, you should stop using the Service.

Contact us

For privacy questions, rights requests, or complaints:

• Email: contact@way2pdf.com
• Web: way2pdf.com/contact

We aim to respond to verified privacy requests within applicable legal deadlines. Please include “Privacy,” “GDPR Request,” or “California Privacy Request” in the subject line where relevant.